Account Access

We have created a secure online portal through which you can access your account and utilize several online tools designed to help you obtain your individual financial aid information and manage your educational debt effectively.

Some of the things you can do with Account Access:

  • Apply for a new loan
  • Make an online payment
  • View your payment history
  • Update your personal contact information
  • View the reportable interest you've paid during the previous tax year (1098e form)

Information for Users

We have enhanced the Account Access section of our Website to provide you with the online tools and resources you need to manage your account successfully and get any information about Pennsylvania State Grants or special programs that would be relevant to you. We have placed these materials in a single, secure site for your convenience and protection.

From this single, secure location, you can now access your account details, view or change your personal information, schedule an online payment, review your payment history or reportable interest, utilize Express Tools, and apply online for an educational loan.

In response to today’s need for heightened protection of personal data, we have implemented additional security measures. This includes using a 10-digit account number to use in place of your Social Security number on the majority of AES forms and correspondence.

New users, you may want to review the browser requirements prior to creating your username and password. Utilizing a username and password for login allows us to offer you the highest level of security possible and protects your sensitive personal information. For your convenience, you use the same username and password throughout the life of your account.

You may also review our privacy policy if you have questions about the many ways we work to protect your data.

What If I Have Trouble Accessing My Account?

If you encounter difficulty using online functions, please consult our Online Troubleshooting Guide.

If those tips do not help you, you may want to:

  • Review the browser requirements to be sure your system can handle the site’s improvements.
  • Try Live Online Contact to go over the problem with a technical support representative (available Monday - Friday, 8:00 AM to Midnight (ET) and Saturday, 8:00 AM to 6:00 PM (ET), except major holidays).

Browser Requirements

We make every reasonable attempt to ensure our online tools and resources are compliant with the most commonly used Internet browsers and text readers for the visually impaired. From our testing and research the Account Access tool and our online functions and forms work best with:

Account Access