Right to Know

American Education Services/Pennsylvania Higher Education Assistance Agency
General Information
Requests for Public Records

Pursuant to the Right-to-Know Law (“RTKL”), 65 P.S. §§ 66.1 et seq., as amended, public records of the Agency are generally availableto residents of the Commonwealth. The following outlines basic procedures for making a request for information.

Requests for information must be submitted in writing to:

AES/PHEAA
RTKL Official
1200 North 7th Street
Harrisburg, PA 17102-1444
FAX (717) 720-3911

Hours: 8:30 a.m. to 4:30 p.m.

The Agency may deny a request for information in accordance with the Right-to-Know Law. In the event the Agency denies a request for a public record, exceptions may be made in writing within 15 business days to:

AES/PHEAA
Exceptions Official
1200 North 7th Street
Harrisburg, PA 17102-1444
FAX (717) 720-3911
Hours: 8:30 a.m. to 4:30 p.m.

Please note that requests for information or for exceptions sent via e-mail will not be accepted by the Agency.

All RTKL requests must be submitted in writing and must:

  • State the name of the requester
  • State the address of the requester (additional proof of residency may be requested)
  • Set forth the address to which AES/PHEAA should address its response
  • Identify or describe the records sought with sufficient specificity to enable the Agency to ascertain which records are being requested

Fee Schedule:
Standard fees are outlined below. The Agency may levy additional fees as necessary to cover costs it incurs in filling specific information requests.

Photocopies:
One "photocopy" is either a single-sided copy or one side of a double-sided copy.
1 side of a standard page $.25
1 side of any nonstandard sized page The Agency will assess reasonable fees for custom or nonstandard copies.
Certified Copies $2.00
PC Diskettes $3.00
Microfilm/microfiche $3.00
Postage:
Material fitting into standard letter envelope No charge
Other Actual Charge

Note: The RTKL Official may require a requester to prepay if the fees required to fulfill the request are expected to exceed one hundred ($100) dollars.