Contact Us
For Student Loan Borrowers
If you have any questions, please contact us by selecting an option below:
For Schools and Financial Aid Officers
For questions, please contact:
For faster service, please select the link that best describes your situation so we can direct you to the correct department:
- Students and parents planning for college
FAFSA help and information on loan programs - Borrowers repaying their loans
Help for borrowers who are paying back their student loans - Current and prospective school partners
Help for financial aid professionals, including state and national sales staff - Current and prospective lending partners
Help for banking industry professionals - Media inquiries
Resource for reporters, journalists, and other media professionals
Account Access
Questions About Your Account?
Did you know that by signing in to your account you can:
- Change your address?
- Check your loan balance?
- Make a payment?
- View your payment history and billing details?
- Get your reportable tax information?