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Before you use our available contact options, review our most Frequently Asked Questions below to find answers to your questions.

 

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Mail or Fax

Fax #717-720-3916 If you're returning or verifying documentation, etc.
Mailing Addresses

Send Payments to: American Education Services (AES)
P.O. Box 65093
Baltimore, MD 21264-5093

Send Letters and Correspondence to: American Education Services
P.O. Box 2461
Harrisburg, PA 17105-2461

Send Payments Express/Overnight Deliveries to: American Education Services
Box #65093
1800 Washington Blvd., 8th Floor
Baltimore, MD 21230

Send Express/Overnight Letters and Correspondence Deliveries to: American Education Services
1200 North 7th St.
Harrisburg, PA 17102

Send Conditional Payments to: AES - Conditional Payments
P.O. Box 2251
Harrisburg, PA 17105-2251

Send Credit Disputes to: AES Credit
P.O. Box 61047
Harrisburg, PA 17106-1047

Contact the Office of Consumer Advocacy at: Pennsylvania Higher Education Assistance Agency
The Office of Consumer Advocacy
1200 North 7th Street
Harrisburg, PA 17102