Loan Servicing

AES has a proven track record in student loan servicing and customer support.

  • AES manages more than 5.5 million loans totaling nearly $45 billion
  • U.S. based customer service center offers fluent English and Spanish support
  • Customer service staff has earned a 98% approval rating

Features

Account Access for Students
  • Access and manage customer account activity online 24/7
  • Flexible online and telephone payments
  • Easy-to-use, toll-free access for students and parents, schools and lenders
  • Title IV and alternative loan servicing

Signature Service
  • On-time payment incentives for borrowers
  • Awarded the Exceptional Performance Designation by the U.S. Department of Education
  • Combined billing for Title IV and alternative loans

 

More Information
  • Contact our Education Services Group toll-free at 1-800-443-0646.

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