Tax FAQ

Will AES mail my 1098-E and 1099-C tax forms?

We do not mail 1098-E Student Loan Interest Statements and/or 1099-C Cancellation of Debt notices to all borrowers.

But don't worry. You can always get your tax information online. Sign in to Account Access to:

  • View the amount of interest paid and print a copy.
  • View the amount of debt cancelled and print a copy.

Your tax information will be available in mid-January.

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If I was mailed a 1098-E tax form last year, should I expect one again this year?

Not necessarily. If you have signed up for paperless tax and you paid $600 or more in total interest to Loan Servicing and/or Graduate Services, your 1098-E Student Loan Interest Statement will be available in your online account. If you have not signed up for paperless tax and you paid $600 or more in total interest to Loan Servicing and/or Graduate Services you will receive a 1098-E Student Loan Interest Statement in the U.S. Mail. Most borrowers who paid less than $600 in reportable interest will not receive this form.

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What is a 1099-C notice?

A 1099-C Cancellation of Debt notice is the government document that reports if $600 or more of the loan debt for which you were responsible was cancelled. AES is required to report this cancellation to the IRS because the cancellation may be considered "income."

Most borrowers will not need a 1099-C notice if they had less than $600 in student loan debt cancelled.

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How do I use the AES tax information on my tax return?

If you have specific questions about the interest paid or debt cancelled on your student loan, please contact a tax professional or the IRS at 1-800-829-1040 or www.irs.gov.

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I am a co-maker on a student loan. Do I need a 1098-E Student Loan Interest Statement and/or 1099-C Cancellation of Debt notice?

No. Only the primary borrower on the account needs these forms.

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If I lose my copy of my 1098-E and/or 1099-C, can you resend?

No, but these forms will be available online in mid-January. Sign in to Account Access to:

  • View the amount of interest paid or debt cancelled.
  • Print another copy of your 1098-E Student Loan Interest Statement and/or 1099-C Cancellation of Debt notice.

Sign in or create an account now.

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I am not the borrower, but I make payments on a student loan. Can I claim the interest that I paid on my tax return?

Contact a tax professional or the IRS at 1-800-829-1040 or www.irs.gov. We cannot advise you on tax matters. AES is required to report only to the primary borrower and to the IRS the amount of interest that was paid in the name of the primary borrower.

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Can I claim payments I made on defaulted loans?

If you paid $100 or more in interest, you should receive a 1098-E Student Loan Interest Statement by the end of January from the guarantor. If you do not receive your 1098-E or if you lose your copy, contact PHEAA Default Collections at 1-800-233-0751.

PHEAA cannot advise you on tax matters. If you have questions, contact a tax professional or the IRS at 1-800-829-1040 or www.irs.gov.

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My loans just transferred to AES. Will my 1098-E from AES include the interest for all of the payments I made this year?

No. Every servicer to whom you made interest payments this year will have information about those payments. If you have any questions on payments you made to another servicer, contact that servicer.

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