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Borrower Products

Student-borrower education, powerful online tools and resources, clear and consistent communication and correspondence, creative and aggressive default initiatives—all contribute directly to our successful participation in the higher education community and financial aid process.

In addition to the resources described in the Web-Enabled Functionality section, we provide the following for student-borrowers:

  • Online forms for account/student-status updating—Similar to the “Lender Library,” we provide online versions of commonly used forms that borrowers need to help keep their accounts in current standing and include deferment/forbearance applications, change of contact information, etc.
  • Incentives for timely repayment—We work with interested lending partners to offer interest rate reductions to those borrowers who meet established criteria for timely repayment.